Matt Walker

Career

Frontline experience that grew into full store leadership.

My career has progressed through customer-facing retail, people support, shift supervision, department leadership, and full store management. Along the way I have built experience in hiring, training, scheduling, inventory, receiving, reporting, compliance, and the systems that keep a high-volume operation under control.

Jul 2025 — Present Rutter's

Assistant Store Manager

Support daily execution in a high-volume convenience and fuel operation, balancing staffing, customer volume, inventory, vendor activity, deadlines, and company standards.

  • Direct daily work, train employees, communicate expectations, and address performance or service concerns.
  • Perform recurring inventory counts and audits, investigate variances, and support accurate store records.
  • Coordinate ordering, replenishment, vendor receiving, shipment verification, discrepancy resolution, stocking, and rotation.
  • Use NCR point-of-sale systems, PDI Retail Site Management, and digital ordering and inventory tools throughout daily operations.
  • Support cash accountability, food safety, compliance, merchandising, and store readiness while resolving problems in real time.
Jan 2024 — Jul 2025 Sheetz

Store Manager

Managed the overall operation of a high-volume convenience store and led a team of approximately 20 to 30 employees across multiple shifts.

  • Owned interviewing, hiring, scheduling, training, coaching, labor decisions, and employee development.
  • Oversaw cash reconciliation, deposits, ordering, inventory, waste, shrink prevention, and operational reporting.
  • Reviewed sales, labor, inventory, and performance information to identify issues and adjust priorities.
  • Worked to improve customer-facing performance, waste and shrink control, staffing stability, and consistent execution.
May 2022 — Jan 2024 Sheetz

Hospitality Manager

Led food-service operations with responsibility for staffing, scheduling, product quality, cleanliness, safety, inventory, waste, cash accountability, hiring, training, and daily department priorities.

Dec 2021 — May 2022 Sheetz

Supervisor

Directed shift activities, assigned responsibilities, supported employee training, resolved customer concerns, and reinforced operational and service expectations.

Jul 2021 — Dec 2021 Heritage Home Care

Home Health Aide

Supported clients in their homes while maintaining accurate documentation, communicating significant updates, following care standards, and managing work where safety, confidentiality, and reliability mattered.

Aug 2018 — Jul 2021 The Home Depot

Retail Associate / Head Cashier

Supported front-end and retail operations, customer-service resolution, cash handling, register accountability, cross-department communication, cashier performance, and training for new associates.

What the progression taught me

01

Execution

Plans only matter if they survive a busy shift, staffing problems, equipment issues, inventory discrepancies, and competing priorities.

02

People

Strong operations depend on interviewing well, training clearly, setting expectations, coaching performance, and building people who can carry responsibility.

03

Systems

Reliable work depends on accurate records, repeatable processes, useful tools, and the discipline to investigate discrepancies instead of working around them.