Matt Walker

Professional Summary

Operations and convenience-store management professional with more than four years of progressive leadership experience. Previously managed a high-volume Sheetz location with a team of approximately 20 to 30 employees and now supports high-volume store operations at Rutter's. Experience spans employee development, hiring and onboarding, scheduling, cash accountability, inventory control, ordering and receiving, labor management, food safety, reporting, documentation, customer service, and operational problem solving. Strong Microsoft Excel proficiency and hands-on experience with digital retail management systems.

Core Skills

Systems & Tools

Professional Experience

Assistant Store ManagerRutter's

Jul 2025 — Present

• Direct daily work, train employees, communicate expectations, and coordinate priorities during fast-paced shifts.
• Perform recurring inventory counts and audits, investigate variances, and maintain accurate operational records.
• Coordinate ordering, replenishment, vendor receiving, shipment verification, discrepancy resolution, stocking, and product rotation.
• Use NCR point-of-sale systems, PDI Retail Site Management, and digital ordering and inventory tools throughout daily operations.
• Support cash accountability, food safety, compliance, merchandising, customer service, and overall store readiness.
• Resolve customer, staffing, equipment, inventory, and workflow problems while keeping the operation moving.

Store ManagerSheetz

Jan 2024 — Jul 2025

• Managed the overall operation of a high-volume convenience store and led a team of approximately 20 to 30 employees.
• Created schedules, adjusted staffing, monitored labor, and maintained coverage across multiple shifts.
• Interviewed, hired, trained, coached, and developed employees while addressing performance and policy concerns.
• Oversaw cash reconciliation, bank deposits, ordering, inventory control, receiving, waste, and shrink prevention.
• Reviewed sales, labor, inventory, and performance information to identify issues and adjust store priorities.
• Worked to improve customer-facing performance, waste and shrink control, team stability, and consistent execution.

Hospitality ManagerSheetz

May 2022 — Jan 2024

• Led food-service operations while maintaining staffing, product quality, cleanliness, safety, and service standards.
• Managed inventory, waste, cash accountability, scheduling, and daily department priorities.
• Interviewed, trained, and coached employees while monitoring performance and coverage needs.

SupervisorSheetz

Dec 2021 — May 2022

• Directed shift activities, assigned responsibilities, and supported daily store operations.
• Resolved customer concerns and reinforced company procedures, safety expectations, and service standards.
• Assisted with employee training, inventory management, merchandising, and waste control.

Home Health AideHeritage Home Care

Jul 2021 — Dec 2021

• Supported clients in their homes while following established care, safety, and confidentiality standards.
• Maintained accurate documentation of daily activities, client progress, and significant events.
• Communicated with office staff to coordinate services, relay updates, and address client-specific needs.

Retail Associate / Head CashierThe Home Depot

Aug 2018 — Jul 2021

• Supported front-end and retail operations, cashier performance, customer service, and cross-department communication.
• Handled payments, returns, cash discrepancies, and customer concerns accurately and professionally.
• Assisted with training new associates and maintaining register and cash accountability.

Education